The new Turkcell app is optimised for the user experience. Our aim was to increase business efficiency, lower operational costs and provide greater value and support to its users.
Intelligent shopping tools and personalised offers ensured customers were receiving the best possible value across all products and plans.
To provide users with complete account transparency, we visualised data usage and provided in-app support. This allowed users to track usage, increase or reduce data, top up accounts and dispute any issues with their plan.